Refund policy

Return & Refund Policy

We want you to love your hair—and your experience with us.
  If you're not completely satisfied with your purchase, you may return it within 10 days of the purchase date for a full refund (exceptions may apply*).

To return a product, please include the following in your return package:

- Your full name

- Your shipping address

- Your order number

- The item(s) you’re returning

- Reason for return

Don’t forget to include your packing slip or proof of purchase. We recommend keeping a copy for your records.

Mail your return to the address provided on your confirmation email.

Refunds will be processed once we receive and review the returned items.

Note: Shipping and handling fees are non-refundable.

Only items purchased directly from this website are eligible for return or exchange.

Have questions? We're here to help—just reach out to our customer care team.

Email: shipping@saloninabottle.com